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Leadership Activation |
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| Core curriculum for mastering the art of leadership through influence
Leaders today are learning to juggle daily demands while creating a powerful but warm image at the office. These abilities aren't automatic, they're learned.
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- Create a personal inventory
- Business image guidelines
- Personal career blueprint
- Setting life goals
- Presentation skills
- Behavioral styles
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First Impressions for Individuals
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| Enhancing your personal credibility
Have you stopped to evaluate how your customers or clients see you? An image plan is about presenting yourself in a professional manner so that your ideas come across without distraction.
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- Building positive first impressions
- Strengthen effectiveness
- Using your voice qualities to deliver your message
- Opening and closing techniques
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How to Create Outstanding Workplace Communication |
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| Constructive Feedback
Because employees are often viewed as partners in the work effort, clear, effective communication is essential. Whether you're offering positive or negative feedback, there are some important guidelines to follow.
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- Match the person to the task
- Know your employee's competence
- Give clear and concise input regarding performance
- Listen carefully and unemotionally
- Handling resistance and lack of cooperation
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